Are Chatbots the future interface for global business?

Chatbots are positively transforming the way HSBC supports its own people and customers. On January 15th, 2020, ten invited senior executives will meet for breakfast to discuss the future of ‘conversational interfaces’ and ‘chatbots’ specifically.

Learn why:

  • HSBC is using chatbots – internally and externally – to create hugely successful conversational interfaces 
  • Global Risk at HSBC has developed a wide variety of Chatbots – learn about the bank’s decision-making strategy for deploying bots
  • The cloud has empowered Chatbot development, making 2020 the ideal technology climate for conversational interface and Chatbot development.

Gareth Butler, Senior Programme Manager, Global Risk Transformation and Innovation at HSBC, is our guest speaker for the first Breakfast Briefing of 2020.

Gareth will share HSBC’s experience of harnessing Chatbots to enable colleagues to work on higher value tasks.  Gareth will discuss how HSBC has fostered a culture of experimentation where value is measured by benefits; not solely monetarily. This has inspired cross-industry discussion on how to enrich your staff and client experience through AI-led personalisation, transactional support and proactive advice.

Please join us for a meeting of minds.

The Date: January 15th, 2020

The Venue: The Delaunay Private Dining Room, 55 Aldwych, London WC2B 4BB

The Time: 8am (prompt start) – 10am (hard finish)

If conversational interfaces and Chatbots are your professional focus and passion, please join us at this breakfast briefing. Places at our breakfast table are free but strictly limited to ten senior executives. We expect to be heavily over-subscribed, so please register today.

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