Insights | Page 4 of 6 | Clustre, The Innovation Brokers

Insights | Page 4 of 6 | Clustre, The Innovation Brokers

2020: A CHATBOT ODYSSEY

The rise of the conversational interface

Supercharging Salesforce @ Vodafone

Calling in More Sales at Vodafone

Are Chatbots the future interface for global business?

Learn how chatbots are transforming the way HSBC supports its people and customers.

Cybersecurity @ ENGIE

Why staff are your greatest asset… and your biggest cybersecurity weakness

How a hugely competitive, highly commoditised, price-driven industry has been profoundly disrupted by IoT.

Innovation Culture @ Time Inc.

How to remove risk, cut cost and ensure the success of new products and services

Delivering Digital@Scale with HMRC and HSBC

How HSBC and HMRC have successfully transitioned from digital ‘virgins’ to digital exemplars

Customer Experience @ BT

Learn how BT’s Major & Public Sector Division turned a very low CX rating into a satisfaction success st ...

Innovation Management @ Waitrose

Learn how Waitrose have developed a framework for Innovation Management

How, why, where and when to deploy AI for maximum impact.

Intelligent Automation @ Hovis

The Hovis journey from Robotic Process Automation to Intelligent Automation.

Why innovation is not a numbers game

How many innovation projects can I juggle at any one time?

The Innovation Process

How do you create a ‘process’ that focuses innovation without inhibiting it?

From all of us at Clustre

Merry Christmas

From all of us at Clustre

AI in the work place…

Whatever your personal position on this subject the reality is AI is already changing the world we live in.

Have we reached peak influencer or is this a golden age?

Have we reached peak influencer marketing as some claimed after the Fyre Festival disaster? Or are we in t ...

Have we invented anything BIG recently?

Are we now in the 4th industrial revolution?

Why I want to place a ‘D’ notice on the ‘D’ word

Why we should ban the ‘D’ word. And ‘D’ stands for Digital – the most over-exercised word in tod ...

Experimentation – Why we need mavericks

Experimentation and why we need mavericks with Andrew Simmonds

Attitude – Finding your passion

Attitude and Finding your passion with Andrew Simmonds

Blockchain – The Internet of Trust – and why you need to start now!

Blockchain first came to light in 2009 as the technology underpinning Bitcoin

The Future is Connected Technologies

For as long as I can remember, people have been dreaming of creating flying

Baldock’s Rules

A lot of people, myself included, enjoy watching NCIS a long running American

The Innovation Process – Part 3

Every innovation effort should start with and be driven by the Voice

The Innovation Process – Part 2

I have spent most of my life working on highly innovative projects.

Innovation: is it about revolution or evolution?

Robert Baldock with innovation: is it about revolution or evolution

The Death of Products

Robert Baldock with product mentality a death sentence to service companies

Sales Innovation
What does the future of Sales look like

Robert is going to share his thoughts and experience on what's hot in sales

Passion & Optimism

A few days before Christmas, I was invited to lunch with colleagues in the

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