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Insights | Page 4 of 6 | Clustre, The Innovation Brokers
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2020: A CHATBOT ODYSSEY
The rise of the conversational interface
Supercharging Salesforce @ Vodafone
Calling in More Sales at Vodafone
Are Chatbots the future interface for global business?
Learn how chatbots are transforming the way HSBC supports its people and customers.
Cybersecurity @ ENGIE
Why staff are your greatest asset… and your biggest cybersecurity weakness
IoT @ Linde
How a hugely competitive, highly commoditised, price-driven industry has been profoundly disrupted by IoT.
Innovation Culture @ Time Inc.
How to remove risk, cut cost and ensure the success of new products and services
Delivering Digital@Scale with HMRC and HSBC
How HSBC and HMRC have successfully transitioned from digital ‘virgins’ to digital exemplars
Customer Experience @ BT
Learn how BT’s Major & Public Sector Division turned a very low CX rating into a satisfaction success st ...
Innovation Management @ Waitrose
Learn how Waitrose have developed a framework for Innovation Management
AI @ SITA
How, why, where and when to deploy AI for maximum impact.
Intelligent Automation @ Hovis
The Hovis journey from Robotic Process Automation to Intelligent Automation.
Why innovation is not a numbers game
How many innovation projects can I juggle at any one time?
The Innovation Process
How do you create a ‘process’ that focuses innovation without inhibiting it?
Happy New Year
From all of us at Clustre
Merry Christmas
From all of us at Clustre
AI in the work place…
Whatever your personal position on this subject the reality is AI is already changing the world we live in.
Have we reached peak influencer or is this a golden age?
Have we reached peak influencer marketing as some claimed after the Fyre Festival disaster? Or are we in t ...
Have we invented anything BIG recently?
Are we now in the 4th industrial revolution?
Why I want to place a ‘D’ notice on the ‘D’ word
Why we should ban the ‘D’ word. And ‘D’ stands for Digital – the most over-exercised word in tod ...
Experimentation – Why we need mavericks
Experimentation and why we need mavericks with Andrew Simmonds
Attitude – Finding your passion
Attitude and Finding your passion with Andrew Simmonds
Blockchain – The Internet of Trust – and why you need to start now!
Blockchain first came to light in 2009 as the technology underpinning Bitcoin
The Future is Connected Technologies
For as long as I can remember, people have been dreaming of creating flying
Baldock’s Rules
A lot of people, myself included, enjoy watching NCIS a long running American
The Innovation Process – Part 3
Every innovation effort should start with and be driven by the Voice
The Innovation Process – Part 2
I have spent most of my life working on highly innovative projects.
Innovation: is it about revolution or evolution?
Robert Baldock with innovation: is it about revolution or evolution
The Death of Products
Robert Baldock with product mentality a death sentence to service companies
Sales Innovation
What does the future of Sales look like
Robert is going to share his thoughts and experience on what's hot in sales
Passion & Optimism
A few days before Christmas, I was invited to lunch with colleagues in the
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