While most major financial institutions are focused on just meeting the challenge of reactive online banking, ING is taking a visionary look at the art of the possible…
ING is about to upgrade their banking platform to become more proactive and real-time.
This service will – in real time – capture customer events and behaviours… detect patterns or possible problems… and then proactively communicate with customers – offering services or advice that add significant value to their experience. And it can do all of this instantly across multiple channels: text, email, social media, you name it.
The Clustre Innovation Club holds a series of briefings at private locations in Central London. With a respected guest speaker to lead the discussion, this is a rare chance to exchange opinions and openly debate key issues with management peers.
These intimate ‘C’ level events are always over-subscribed. To learn more and to book your complimentary place register below.