Breakfast Briefing - MayThe Clustre Innovation Club

Meet the alpha male of digital banking


The bank that re-invented itself as a “technology company focused on financial services”


While most major financial institutions are focused on just meeting the challenge of reactive online banking, ING is taking a visionary look at the art of the possible…

ING is about to upgrade their banking platform to become more proactive and real-time.

This service will – in real time – capture customer events and behaviours… detect patterns or possible problems… and then proactively communicate with customers – offering services or advice that add significant value to their experience. And it can do all of this instantly across multiple channels: text, email, social media, you name it.

Your free invitation to our senior executive briefing:
The Date: Wednesday 24th May 2017
The Venue: The Delaunay Private Dining Room,  55 Aldwych, London WC2B 4BB
The Time: 8am (prompt start) – 10am (hard finish)


On Wednesday May 24th, Bas Geerdink – IT Manager of Fast Data Analytics at ING – will be our guest speaker at a special senior management briefing. He is flying to London to share ING’s proactive approach to customer experience with a select group of senior executives. You are invited to join us at this fascinating, free breakfast event.


  • Learn more about ING’s core mission to give customers a proactive experience that far exceeds all conventional, reactive banking services.
  • Learn how ING is planning proactive services to help customers manage their finances more efficiently… minimise customer hassles in processing a mortgage… cut the cost of currency exchange (yet still make a profit), and much more.
  • Learn how ING searched out the leading consulting and technology partners to create a total transformation in organisation and culture – not just the IT department.
  • Learn how ING has created small teams of crack engineers and business people who deeply understand the customer journey. With no hierarchies and demarcations, these teams have end-to-end responsibility for delivering radical, consumer-focused services.
Meet the ‘Lion kING’.


Reserve your free seat at this senior executive briefing. Unfortunately, places at our breakfast table are limited. Only ten ‘C’ level guests can join us to share this experience and exchange ideas with management peers.

Places are certain to be over-subscribed – please book now:

Click here to book your place

The Clustre Innovation Club holds a series of briefings at private locations in Central London. With a respected guest speaker to lead the discussion, this is a rare chance to exchange opinions and openly debate key issues with management peers.

These intimate ‘C’ level events are always over-subscribed. To learn more and to book your complimentary place register below.

An Evening of Insights

An Evening of Insights:

‘Innovations that turn up the heat in Selling’


The Clustre Innovation Club (CIC) is an informal community of ‘C’ level executives unified by a deep intellectual curiosity and a close professional interest in innovation.

The Club meets every 3 months for an evening of thought-leading insights from invited industry experts. Over drinks and canapes, CIC members can exchange ideas with peers and put questions to subject specialists.

Membership is by invitation and is entirely free. You are invited…


The Time: 6pm – 9pm
The Date: Wednesday 26th April 2017
The Venue: The Carter Lane Gallery, 49 Carter Lane, London EC4V 5AE


Discover and discuss the latest game-changing innovations in selling…

  • How will AI impact sales and where is it driving savvy marketers?
  • What can Social Intelligence teach us about personalised marketing?
  • Where and how is Big Data changing the sales landscape?

Just a few of the topics that will be discussed by our panel of experts:

Kapil Singhal – the co-founder of humanLearning

Andrew Yates – the CEO and co-founder of Artesian Solutions

David Kirk – the CRO at Cloudapps

Gavin Mee – the UK MD of
To secure Gavin – one of today’s most tech-savvy, thought-leaders – is a genuine coup. He will turn the innovation spotlight on the coming – and sometimes surprising – technologies that will shape the future of selling for all of us. An inspiring insight delivered with intuitive foresight!

Register Here

About us
We connect innovation-hungry senior executives to really clever niche firms.
© Clustre 2017 | The Innovation Brokers