“Business transformation is a chess game… most business leaders think two or three moves ahead, grandmasters think ten!”

Bank of America had a costly problem. It was clinging to a 20% share of the consumer loans market but losing $200 million a year. It was untenable. 

So how did the bank convert that nine-figure loss into a $100 million profit – in only 12 months? 

How did they reduce the time for mortgage approval from 12 days to 12 hours? 

How did they treble their consumer loans market share to 60% in just one year – helping them deliver $1 billion pa profits after just five years?

One man has the answers. Mike Jackson is the former Senior Vice President at Bank of America and CEO of a multi-award-winning UK financial services company. He was also the guest speaker at our October ‘Innovation Talk’.