How the ‘Test and Trace’ app was turned into a 20m person success

Randeep Sidhu reveals how they did it

Mission impossible?

Trials of the first, much-anticipated ‘Test & Trace’ app revealed some serious challenges. It was ‘back-to-the-drawing-board’ and, with some justification, many people began to view this whole project as mission impossible…

But not Randeep Sidhu. As the product director at Babylon Health – the highly-acclaimed, remote medical consultation service – Randeep was uniquely qualified to take over this vital initiative. And as a member of one of the most vulnerable ethnic groups, he also felt a very personal commitment. Within three days of being approached he had been seconded by Babylon Health to become ‘Head of Product – Test & Trace’.

An intensely personal perspective

Randeep has agreed to talk about the journey that followed. He will explain the pressure of leading a hugely gifted team charged with delivering this time-critical, life-saving platform. He will share the challenges of chasing a virus that never stops mutating and creating new issues. And he will describe the stress of working in an environment where the fear of failure is massively intensified by public, political and media scrutiny.

Bringing a personal perspective to publicly available information, you will learn how:

The narrative of failure was re-written… a hugely productive working partnership with Apple and Google was forged… the platform was made secure enough to satisfy the most stringent NCFC and GCHQ rules… the Mayor of Newham was persuaded to make this London borough a key test location… the new app was certified as a medical device…all in a little over 6 weeks.

Today, this life-saving app is still being evolved. But the stats speak powerfully for the success of new ‘Test & Trace’:

• 6 million downloads in the first 24 hours
• Over 20 million personal downloads to date making it…
• Second only to ‘Zoom’ in the app popularity ratings!

‘Test and Trace’ – a senior executive briefing
Wednesday 24th February 2021
Starts at 8.00am. Hard stop at 9.30 am.

For senior executives in every sector – from Pharmaceuticals to Financial Services and beyond – we can promise a very honest, self-effacing briefing. Book your place now

To register for this virtual briefing simply complete this form


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