The science of reading minds

This is the video from the eighth in our series of virtual coffee breaks – designed to provide a caffeine-enriched forum for discussion amongst senior executives who might otherwise be going stir-crazy during this period of lockdown. 

The topic for this session was: ‘The science of reading minds – knowing what clients are thinking and saying about you becomes even more critical from an enforced distance’ and our speaker was John O’Connor the CEO of Deep Insight.